Asked Questions (FAQ)
Frequently Asked Questions (FAQ) – Dellavero LLC
Welcome to the Dellavero LLC FAQ section! We’ve compiled answers to some of the most common questions to help you navigate our store and services with ease. If you don’t find the information you’re looking for, feel free to reach out to us directly.
General Questions
1. What is Dellavero LLC?
Dellavero LLC is a trusted online retailer specializing in high-quality Home & Garden essentials, including kitchen tools, gardening supplies, and home improvement products.
2. Where is Dellavero LLC located?
Our company is based in Sheridan, WY, with our headquarters at:
📍 30 N Gould St Ste R, Sheridan, WY 82801
3. How can I contact Dellavero LLC?
You can reach us via:
📞 Phone: +1 989-865-4264
✉ Email: dellavero79@gmail.com
Orders & Shipping
4. How do I place an order?
Simply browse our website, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
5. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options.
6. Do you offer international shipping?
Currently, we only ship within the United States. Stay tuned for updates on international shipping options.
7. How long does shipping take?
Standard shipping typically takes 3-7 business days, depending on your location. Expedited shipping options are available at checkout.
8. Can I track my order?
Yes! Once your order has been processed, you’ll receive a tracking number via email to monitor your shipment.
Returns & Refunds
9. What is your return policy?
We offer a 30-day return policy on most items. Products must be unused and in their original packaging for a full refund or exchange.
10. How do I initiate a return?
Contact our support team at dellavero79@gmail.com with your order details, and we’ll guide you through the return process.
11. When will I receive my refund?
Refunds are typically processed within 5-7 business days after receiving and inspecting the returned item.
Product & Warranty
12. Are your products covered by a warranty?
Yes! Many of our products come with a manufacturer’s warranty. Check individual product listings for specific warranty details.
13. What if I receive a damaged or defective item?
If you receive a faulty product, contact us immediately, and we’ll arrange a replacement or refund.
Other Inquiries
14. Do you offer discounts or promotions?
Yes! We frequently run special promotions. Subscribe to our newsletter to stay updated on exclusive deals and discounts.
15. Can I cancel my order after placing it?
Orders can be canceled within 24 hours of placement. Contact our support team as soon as possible to request a cancellation.
Still have questions? Reach out to us anytime! We’re happy to assist you.